| What is the difference between
Compatible and Remanufactured Toner Cartridges?
Remanufactured toner cartridges are products that have been
used, disassembled, cleaned, recharged/refilled, and reassembled
with some new parts. Compatible toner cartridges are brand
new from a manufacturer that uses ISO standards and brand name
specifications from the toner manufacturer that it is compatible
with.
What does AA Universal Toners do with empty cartridges?
Currently we are working on a program to buy back empty toner
cartridges, used fusers, used maintenance kits, but due to shipping
requirements, we only accept batches of empties. And not every empty
cartridge can qualify for recycling.
Can I order my product and get it next day?
Yes, most products that we have in stock are sent out and arrive
on a next day basis. All though this not a guaranteed next day
delivery, for an extra charge, we can have FedEx or UPS do an AM
delivery.
What payment options do I have?
We accept Visa, MasterCard, and American Express. Anyone who
wishes to have terms must send us their business & bank references for approval.
What is your return policy?
On products that are not opened and in re-sellable condition,
there is a 15% re-stocking charge and shipping is not re-fundable.
If the OEM was a defective product, please see the manufacturer for
their Terms & Conditions on replacing it.
Do you offer bulk/wholesale pricing?
Yes, please call our office at 800-224-5913 and speak with our
sales staff so we can assist you.
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